Privacy Policy
Forge Labs, Inc. - Updated August 2020. This Privacy Notice sets out how we process personal data of individuals who contact us or use our services, websites, and related features.
Privacy Notice Overview
This Privacy Notice sets out how we, Forge Labs, Inc. and each of its local and international subsidiaries, business units and sales offices process the personal data of individuals who contact us or use our services.
You may interact with Forge Labs through our software plug-ins, our online platform at www.forgelabs.com and all associated subdomains, or by speaking with our employees and representatives in support of the various services that we provide to you.
This Privacy Policy, together with our Terms and Conditions and any other documents referred to in these documents, set out our views and practices regarding your personal data and how we will treat it. Please read these documents carefully.
By visiting our website or using our Services, you acknowledge the processing described in this Notice and agree to be bound by these terms.
Policy Updates and Changes
Important Notice: This Privacy Policy is subject to occasional revision. Material changes will be communicated via email or website notice 30 days in advance.
If we make any material changes in the way we use your personal data, we may notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Website.
Any changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Website.
Please note that at all times you are responsible for updating your personal data to provide us with your most current e-mail address. In the event that your provided e-mail address is not valid or cannot deliver our notice, our dispatch of the e-mail will nonetheless constitute effective notice of the changes.
Your Choice: If you do not wish to permit changes in our use of your personal data, you must notify us prior to the effective date that you wish to deactivate your account. Continued use of our Website or Services following notice indicates your acknowledgment and agreement to be bound by the updated terms.
What Information Do We Collect?
We collect information about you in various ways when you use our Website and Services.
Definition of Personal Data
"Personal data" means any information relating to an identified or identifiable natural person who can be identified directly or indirectly. This includes basic information like name, address, email, phone number, IP address, location data, and cookies.
It may also include "special categories of personal data" such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning a person's sex life or sexual orientation.
Information You Provide
Contact forms, service subscriptions, quote requests, product orders, contest entries, survey responses, job applications, file uploads, and correspondence.
Information About Others
Personal data relating to colleagues, payment contacts, referrals, and other individuals you may provide.
Device Information
IP address, operating system, browser, time zone, referring websites, clickstream data, page interactions, and browsing methods.
Third Party Sources
Information from credit reference agencies, shipping companies, service providers, and other third parties.
Your Information Obligations
Generally, you are under no obligation to provide this information, but without it, we may be unable to provide you with some of our Services. Some personal data will be mandatory for us to comply with client due diligence processes.
Third Party Information
Information about third parties should only be provided if you have demonstrable permission to do so or if the information is available in the public domain. We rely on information provided by you being accurate, complete and up to date.
How Do We Use Your Personal Data?
We will only process personal data, in accordance with applicable law, for the following purposes:
responding to your queries, requests and other communications;
providing the Services including our website and related features, sale of products and services, subscriptions and other Services;
enabling suppliers and service providers to carry out certain functions on our behalf in order to provide the Services, including web hosting, data storage, identity verification, technical, logistical and other functions;
allowing you to use features on our website, when you choose to do so;
sending you personalised marketing communications as permitted by law or as requested by you;
serving personalised advertising to your devices, based on your interests;
publishing marketing materials, such as User testimonials;
connecting you to third party features, such as social media;
ensuring the security of our business and preventing and detecting fraud;
administering our business, including complaints resolution, troubleshooting, data analysis, quality control, staff training, testing, research, and surveys;
developing and improving our Services;
complying with applicable law, including in response to lawful requests from courts or regulatory bodies;
Your Rights
• You have the right to unsubscribe from marketing communications by emailing sales@forgelabs.com
• You have the right to disable cookies as set out in our Cookie Statement
• You may request removal of testimonials by contacting sales@forgelabs.com
Cookie Statement
In order to collect the information including personal data as described in this Notice, we may use cookies and similar technology on our website. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive, mobile phone or other device. Cookies can be first party (placed by our website) or third party cookies (placed by third parties such as Google).
Strictly Necessary
Essential cookies for website functionality. Deleted when you close the browser.
Performance
Anonymous data about visitor usage, including Google Analytics for website analysis.
Functionality
Remember your choices (username, language, region) for enhanced features.
Targeting/Advertising
Deliver relevant information and measure advertising effectiveness.
Social Media
Connect with Facebook, Twitter, LinkedIn, and Google+ networks.
Other Technologies
Additional cookies and similar technologies as needed.
Cookie Consent: By using our Services, we assume you consent to cookies. You can modify your browser settings to decline cookies, though this may limit website functionality.
Do We Share Your Information With Any Third Parties?
We disclose your personal information as described below and as described elsewhere in this Privacy Policy.
Third Party Service Providers
We may share your personal information with third party service providers to: provide you with the Services that we offer through our Website; conduct quality assurance testing; facilitate account creation; provide technical support; and/or provide other services to Forge Labs.
Manufacturing Partners
In order to manufacture the parts you order via the Services, Forge Labs may subcontract a Customer's manufacturing project to one of our Manufacturing Partners. As part of this process, we may share your information with our Manufacturing Partners to enable them to manufacture the parts, assemblies and other items disclosed therein.
Business Partners
Forge Labs may share Manufacturing Partners' personal information with a limited number of third party business partners who enable us to deliver payment or card programs. These include payment processors, credit card network services, and banks or financial institutions.
Corporate Restructuring
We may share some or all of your personal information in connection with any merger, financing, acquisition, dissolution, or other transaction involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets. In the event of insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset.
Legal Disclosures
Forge Labs may disclose personal information if it believes in good faith that such disclosure is necessary: (a) in connection with any legal investigation; (b) to comply with relevant laws or respond to subpoenas or warrants; (c) to protect or defend the rights of Forge Labs or users; and/or (d) to investigate or prevent any violation of law, this Privacy Policy or our Terms of Use.
Security of Personal Data
Encryption Software
Advanced encryption to protect data transmission
Firewalls
Network security barriers to prevent unauthorized access
SSL Protocols
Secure Socket Layers for protected communications
We will use appropriate technical and organisational information security measures to try to prevent unauthorised access to your personal data. However, please be aware that the transmission of information via the internet is never completely secure. While we can do our best to keep our own systems secure, we cannot control the whole of the internet and we cannot therefore guarantee the security of your information as it is transmitted to and from our website.
Where you have created or received a password or verification link which enables you to access certain parts of our website or content, you are responsible for keeping such information confidential. We ask you not to share such information with anyone.
How Long We Store Your Personal Data
We will only retain your personal data for so long as we reasonably need to use it for the purposes set out above, unless a longer retention period is required by law (for example for regulatory purposes).
Comments and Feedback
If you would like to make a comment regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us at: admin@forgelabs.com. We will reply to your comment as soon as we can.
Privacy Contact
General Privacy Inquiries
admin@forgelabs.com
1-877-329-9131
Marketing Opt-out
sales@forgelabs.com
To unsubscribe from marketing communications
Your Privacy Rights
Quick Reference
Last Updated: August 2020
This policy may be updated with 30 days notice via email or website posting.